Introduction
NayaSetu (operated by Gupta Tech Hub) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our platform.
By accessing or using our services, you agree to this Privacy Policy.
- Nature of Services
NayaSetu provides digital assistance services including:
- Government-related services (PAN, Aadhaar, Ayushman, etc.)
- Document processing & verification
- Financial and digital services
Note: NayaSetu is a facilitation platform and does not directly issue government documents.
- Information We Collect
Personal Information
- Name, Date of Birth, Gender
- Mobile Number, Email Address, Address
Identity Documents
- Aadhaar, PAN, Passport, Driving License
- Photographs or scanned documents
Financial Information
- Bank details, UPI, payment-related information
Technical Information
- IP address, device details
- Browser type, usage data
- Use of Information
We use your information to:
- Provide requested services
- Process applications and documentation
- Perform identity verification (KYC)
- Offer customer support
- Improve user experience
- Prevent fraud and unauthorized activities
- Data Sharing
We do not sell your personal data.
Your data may be shared only when necessary:
- With government portals for service processing
- With trusted service providers (payment gateways, verification partners)
- When required by law or legal authorities
- Data Security
We implement appropriate security measures such as encryption, secure servers, and access controls to protect your data.
However, no method of transmission over the internet is completely secure.
- Data Retention
Your data is retained only as long as necessary for service delivery and legal compliance.
You may request deletion of your data, subject to applicable legal requirements.
- Cookies
We use cookies and similar technologies to improve platform performance and user experience.
You can control cookies through your browser settings.
- User Rights
You have the right to:
- Access your personal data
- Update or correct your information
- Request deletion of your data
- Withdraw consent where applicable
- Third-Party Links
Our platform may contain links to third-party websites.
We are not responsible for their privacy practices.
- Consent
By using NayaSetu, you consent to the collection and use of your information as described in this Privacy Policy.
- Changes to Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on our website.
- Contact Information
Company: Gupta Tech Hub – NayaSetu
📍 Address: Rampura Chamunda Mata, Manasa, Madhya Pradesh, India
📧 Email: info@nayasetu.in
📞 Phone: +91 XXXXX XXXXX
- Governing Law
This Privacy Policy is governed by the laws of India.
Jurisdiction: Madhya Pradesh